Shipping Policy

Thank you for shopping with Essenza. We are committed to delivering your healthcare products safely and efficiently. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Processing times may vary during peak periods, promotions, or due to unforeseen circumstances.

Shipping Rates

Essenza offers FREE shipping on all orders.
There are no shipping fees added at checkout.

Shipping Destinations

We ship worldwide, with the exception of the following countries:

• Iraq

• Pakistan

If you attempt to place an order from a restricted location, your order may be canceled and refunded.

Delivery Estimates

Delivery times vary depending on your location and local postal services. Estimated delivery times are provided at checkout for reference only and are not guaranteed.

International shipments may be subject to customs clearance procedures, which can cause delays beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking details to become available.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the purchase price.

Delays

Essenza is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other factors outside of our control.

Incorrect Address

Please ensure that your shipping address is entered correctly at checkout. Essenza is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

Essenza is not liable for products lost or damaged during transit. If your package arrives damaged or is lost in transit, please contact the shipping carrier directly. You may also reach out to us for assistance at [your support email].

Healthcare Product Notice

Due to the nature of healthcare products, certain items may require additional handling or may experience shipping delays. Delivery timelines may vary accordingly.